2 & 3 Person Infrared Saunas
MX-S206-01-FS-PC - 120VAC 15AMP Dedicated Circuit Required
MX-S306-01-FS-PC - 120VAC 20AMP Dedicated Circuit Required
Carefully and thoroughly read this Owner’s Manual before using/operating the
sauna. We recommend keeping this Owner’s Manual for regular review and
future reference. Follow your local codes and ordinances.
Schematics 10
Operating the Sauna 20
Maintenance 28
Warranty 29
WARNING: Visually inspect all heaters before assembly to make sure they are
not damaged. Any excessive vibrations during transport could cause damage to
the heating elements. DO NOT START the sauna if damage is detected! Contact
your dealer or manufacturer for troubleshooting and replacement parts.
Packing List (main panels):
1pc Front Panel 1pc Left side Panel 1pc Right Side Panel
1pc Rear Panel 1pc Roof Panel 1pc Roof Dust Cover
NOTE: Your model sauna has been completely assembled and tested prior to
packaging. The rear wall panel is intentional warped as part of the overall design.
Two-Three adults will be needed to assemble the sauna room.
CAUTION: Exit Sauna Immediately If You Feel Dizzy, Sleepy, Or Any
Discomfort.
The information provided in this Owner’s Manual if for informational purposes only
and may not be construed as medical advice or instruction. The information is not
recommended for any particular treatment and in all cases, it is recommended that
you consult with your medical physician before using. This product does not
constitute or imply any medical endorsement. The pictures and diagrams shown
within this Owner’s Manual are representations of this model(s). Actual model may
vary.
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Infrared is the band of light we perceive as heat. We cannot see this band of light with the
naked eye, but we can feel this type of light in the form of heat. Our sun produces most of
its energy output in the infrared segment of the spectrum. Infrared rays heat your body
without having to heat the air in-between. This process is called conversion.
The infrared is divided into 3 segments by wavelengths measured in microns: Near Infrared
– 0.76-1.5 microns; Middle Infrared – 1.5-5.6 microns; and Far Infrared – 5.6-1000 microns.
Among these segments, Far Infrared penetrates organic substances such as the human
body two to three inches so that the warming effect is very uniform.
Because infrared rays are part of sunlight, they are not only safe but also highly beneficial
to our bodies on a cellular level. Health professionals have used infrared heat lamps for
decades to treat muscle and joint problems. In hospital baby care units, incubators are
often equipped with infrared heating systems to keep newborn babies warm.
WHAT IS AN ELECTROMAGNETIC FIELD (also known as EMF)?
An Electromagnetic Field is a physical field produced by electrically charged objects. It is
one of the fundamental forces of nature. The field can be viewed as the combination of
an electric field and a magnetic field. The electric field is produced by stationary charges
and the magnetic field by moving charges referred to as currents. The magnetic field is
measured in milligauss (mG). Our sauna products have been developed to have low EMF.
Our Low EMF carbon heater panels range between an average of 5mG-10mG at about two
inches from the heater panel, our Ultra Low EMF carbon heater panels range between
3mG-5mG, and our Near Zero EMF carbon heater panels range at less than 3mG (NIR
heaters range at about 5mG-7mG at the same approximate 2 inches).
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After many years and numerous studies on EMF exposure, no government body including
the Occupational Safety and Health Administration (OSHA) have established permissible
exposure limits (PEL). Currently, there is no consensus on the potential health hazard from
any exposure to EMF. The mainstream scientific evidence suggests that low-power, low-
frequency, electromagnetic radiation associated with household currents like that of the
infrared sauna does not constitute a short- or long-term health hazard.
The infrared rays emitted by your sauna are reported to offer a wide range of possible
therapeutic benefits based on research completed over the last 40 years from all around
the world. These benefits are presented for reference purposes only and no implication of
infrared saunas creating a cure for or treating any disease is implied nor should it be
inferred. If you have a medical/health condition, are taking prescription drugs, or have acute
joint injuries, please consult with your medical physician before using the sauna. Persons
with surgical implants (metal pins/rods, artificial joints, silicone, or other types of surgical
implants) typically do not experience any adverse effects, but should also consult their
medical physician or surgeon before using the sauna room.
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Infrared Saunas differ from traditional saunas in that they use infrared radiant energy to
directly penetrate into the body's tissue to produce perspiration. Traditional saunas use
steam to heat the air inside the sauna, which then heats your body until you begin to
perspire. In order for this to be effective, temperatures would need to reach in the upwards
of 190 degrees Fahrenheit. Infrared saunas only need a temperature of up to 120 degrees
Fahrenheit to obtain the same effect. This lower temperature makes the environment more
tolerable and allows you to breathe easier.
Because infrared rays penetrate the body through conversion, there is a deep heating effect
in both the muscle tissues and internal organs without putting too much burden on the
heart.
Our body reacts to the increased heating through the natural cooling process of perspiring.
Through the perspiration process, acid and waste residue like toxins, sodium, alcohol,
nicotine, cholesterol, and the potentially carcinogenic heavy metals are removed from the
cells (especially zinc, lead, nickel, cadmium, etc.). The pores of our skin open and
discharge waste products shedding any old skin cells leaving the skin glowing and clean,
with improved tone, elasticity, texture, and color.
*Pain relief from Rheumatoid Arthritis *Relaxes muscle spasms *Reduces cellulite
*Increases blood circulation *Clears, rashes, acne *Enhances skin tone
*Cardiovascular conditioning *Reduces stress & fatigue *Removes toxins
Since infrared saunas do not require hot rocks, water, or steam to operate, they require
very little maintenance. You can simply wipe it down with water – use a damp, soft, and
clean cloth. Do not use any chemical-based cleaning agents as they can be absorbed
into the wood and be released into your sauna during use. To avoid a hazard, do clean the
sauna floor of all perspiration and debris after each sauna session.
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VISUAL GUIDE ONLY. ALL SAUNA MODELS MAY NOT BE SHOWN.
PARTS AND ACCESSORIES DO VARY AND ARE SUBJECT TO CHANGE.
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VISUAL GUIDE ONLY. ALL SAUNA MODELS MAY NOT BE SHOWN.
PARTS AND ACCESSORIES DO VARY AND ARE SUBJECT TO CHANGE.
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VISUAL GUIDE ONLY. ALL SAUNA MODELS MAY NOT BE SHOWN.
PARTS AND ACCESSORIES DO VARY AND ARE SUBJECT TO CHANGE.
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VISUAL GUIDE ONLY. ALL SAUNA MODELS MAY NOT BE SHOWN.
PARTS AND ACCESSORIES DO VARY AND ARE SUBJECT TO CHANGE.
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VISUAL GUIDE ONLY. ALL SAUNA MODELS MAY NOT BE SHOWN.
PARTS AND ACCESSORIES DO VARY AND ARE SUBJECT TO CHANGE.
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VISUAL GUIDE ONLY. ALL SAUNA MODELS MAY NOT BE SHOWN.
PARTS AND ACCESSORIES DO VARY AND ARE SUBJECT TO CHANGE.
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NOTE: The pictures and diagrams shown above/below are for representational
purposes only. Actual model may vary. Parts subject to change.
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NOTE: The pictures and diagrams shown above/below are for representational
purposes only. Actual model may vary. Parts subject to change.
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VISUAL GUIDE ONLY. ALL SAUNA MODELS MAY NOT BE SHOWN.
PARTS AND ACCESSORIES DO VARY AND ARE SUBJECT TO CHANGE.
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A. Choose a good location to install the sauna
1. The location must be dry, leveled, and away from any source of water.
2. Two to three adults are required for installation.
3. Sauna Panels: FLOOR PANEL – LEFT SIDE WALL PANEL – REAR WALL
5. Tools Required: Battery Operated Screwdriver or Hand-Held Philips
Screwdriver, Rubber Mallet, and (2) Ladders.
B. Installing the FLOOR PANEL and FRONT WALL PANEL
1. Place the FLOOR PANEL in the chosen location for the sauna room.
Please note that the wood pattern on the floor runs side-to-side. You will
need to have enough space to navigate around the sauna room while
assembling. Next, place the FRONT WALL PANEL up against the FLOOR
PANEL. Note that the ¼ round trim molding at the bottom of the FRONT
WALL PANEL will rest on the FLOOR PANEL. One adult will need to hold
the FRONT WALL PANEL in place. (see Figure 1)
Figure 1
C. Installing the LEFT SIDE WALL PANEL and RIGHT SIDE WALL PANEL
1. Place the LEFT SIDE WALL PANEL up against the FLOOR PANEL and next to
the FRONT WALL PANEL. Align the guide and guide insert brackets on the
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FRONT WALL PANEL and LEFT SIDE WALL PANEL. The LEFT SIDE WALL
PANEL will need to be lifted upward in order to lock the guide insert brackets
into the guide bracket on the FRONT WALL PANEL. Secure into place by
pulling downward on the LEFT SIDE WALL PANEL. Make sure the top of the
wall panels are flush. Do the same for the RIGHT SIDE WALL PANEL. (see
Figure 2)
Figure 2
NOTE: If any of the wall panels do not slide all the way down, then follow this tip:
1. First, remove the side wall panel.
2. Locate the guide and guide insert brackets on the two wall panels (6 pieces total).
3. Loosen the screws on the guide and guide insert brackets by two-to-three turns
(so the guide and guide inserts have a slight movement)
4. Reattached the wall panels
The above will help as sometimes the guide and guide insert brackets are
countersunk too deep. Please note that the guide and guide insert brackets slide
together at an angle - as the wall panels slide downward, the guide and guide insert
brackets pull the wall panels tighter together.
1. Place the REAR WALL PANEL up against the FLOOR PANEL and next to the
LEFT SIDE WALL PANEL and RIGHT SIDE WALL PANEL. Attached the
REAR WALL PANEL to the LEFT SIDE WALL PANEL and RIGHT SIDE WALL
PANEL using the buckles. (see Figure 3)
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Figure 3
1. Before installing the BENCH, do connect the power cord for the FLOOR
HEATER to the applicable port on ther REAR WALL PANEL. Use the WOOD
COVER to cover the heater cord connection. See Figure 4. Now it is time to
install the BENCH. The BENCH will need to slide horizontally over the guides
on the side wall panels and all the way against the REAR WALL PANEL. Use
the provided screws to screw down the BENCH. (see Figure 4a)
Figure 4 Figure 4a
1. Locate the ROOF PANEL. It will need to be lifted up and over the wall panels
and placed into position resting on the supports of the wall panels. Make sure
that the cords/wires are slipped through the corresponding holes in the ROOF
PANEL. Once installed, connect all of the cords/wires to the corresponding
outlets on the ROOF PANEL. Make sure that all cords/wires are connected
snug and tight. See Figure 5 and 5a. It is optional to use the provided screws
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to screw down the ROOF PANEL to the wall panels. Enter the sauna and
remove the protective masking tape from the Temperature Sensor if the
Temperature Sensor is taped to the ceiling. (see Figure 5b)
Figure 5
Figure 5a Figure 5b
1. The ROOF DUST COVER can be installed on the rooftop. It is a cosmetic cover
to hide the wires. It is optional to install using the provided screws. (see Figure
6)
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Figure 6
1. Now that the FRONT WALL PANEL has already been installed, the inner and
outer door handles need to be mounted to the FRONT GLASS DOOR.
According to Figure 11 and Figure 12, the FRONT GLASS DOOR must sit
between the (2) white washers. The screws are inserted from the inside of
the FRONT GLASS DOOR and screwed into the outer handle. BE SURE
FRONT GLASS DOOR. Next, the inner door handle needs to be inserted
over the screws. Used the provided Hex Wrench to tighten the (4) hex
screws. (see Figure 7)
Figure 7
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NOTE: Please check and confirm that the connections to the POWER SUPPLY,
HEAT EMITTERS, and TEMPERATURE SENSOR are connected properly. The power
supply voltage and frequency must match the requested voltage and frequency of
the sauna (120VAC 15AMP Dedicated Circuit or 120VAC 20AMP Dedicated Circuit).
This is a residential /semi-commercial appliance. For every (3) hours ON, the unit
must have (1) hour OFF.
Since many materials absorb the infrared rays, minimal clothing is recommended for
maximum effect. The infrared sauna emitters are designed to heat you and not
necessarily the air inside the sauna. It is not a hot box like a traditional sauna. The
temperature gauge is a guide for your safety. It is recommended that you drink water
before, during, and after sauna use to prevent dehydration since body fluids will be
lost through perspiration. It is not recommended to shower after use since the pores
in your skin will be open and could possibly absorb anything in the water.
1. Precautions
a. Please make sure your wall outlet meets the specifications required.
Failure to meet the requirements may cause safety risks.
b. Set the temperature and time to a comfortable level. The average used temperature
range is between 118ºF – 122ºF. The average sauna session is approximately 20 –
30 minutes. It is recommended that you pre-heat the sauna room to the desired
temperature before entering. Note: If the ambient temperature is below 72℉, the
sauna will take longer to pre-heat. It is not recommended to use the sauna in an
environment with an ambient temperature below 60℉.
c. Drink water prior to, during, and after your sauna session to replenish body fluids.
d. After 2 hours of continuous use, the sauna needs to be shut down for one hour.
e. To avoid burns, do not touch the heating element.
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a. Review the electrical label on the sauna and then plug the sauna into the proper wall
outlet. No other appliance can be operated on the same electrical breaker as the sauna
when the sauna is in use. Proceed in turning on the sauna room using the ON/OFF
button to activate the sauna.
b. It is recommended that the sauna be unplugged from the wall outlet when not in use
for a long duration of time.
c. To set the temperature, you press the temperature buttons to increase or
decrease the temperature to the desired temperature. If the “Heat" light is on, the
temperature setting will increase one degree every time the button is pressed. If
pressed for three seconds, the setting will increase quickly. Decrease the temperature
in the same manner by pressing the button. After the sauna reaches the desired
temperature, the “Heat” light will turn off.
d. Press the button to turn the light ON and OFF. Please note that the Red
Light Therapy must be OFF in order to use the Chromotherapy Light. If you
want to use the Color Light Therapy System:
1. While the interior light is ON, press and hold down the button for 2
seconds. You will notice “2n” in the LED display. This indicates you are in the
“light” mode. If you do not press any button s for approximately 15 seconds,
the “2n” will change back to the Timer mode.
2. While the “2n” is displayed, you can now turn the exterior light ON/OFF by
pressing the button in the section of the control panel.
3. You can also turn the interior light ON/OFF by pressing the button in the
section of the control panel.
4. While the interior light is on and the “2n” is still displayed in the LED display, you
can press the button to scroll through the different colors within the Color
Light Therapy System. You will notice that you have two selections for “white”:
A. The first selection for “white” will allow the colors to go through a
sequence of
the different shades of colors.
B. The second selection for “white” will continue to display the white
light.
5. To return back to the Timer mode, press the button.
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e. Press the button to turn the Red Light Therapy ON and OFF. The Red Light
Therapy can operate when the sauna’s power is ON or OFF.
f. You can operate the sauna with the ceiling vent in the open or closed position based
on personal preference.
g. After your sauna session is over, you can turn the control panel off by pressing the
ON/OFF button. You can unplug the sauna cord to protect the electronics from power
surges.
h. To set the time, press the buttons. Press or buttons to set the timer
from 5 to 60 minutes. If pressed for three seconds, the timer will increase/decrease
quickly. When the time expires, the timer will buzz and the sauna will shut off
automatically. Please note that the light will have to be physically turned OFF if it is
ON. To extend the sauna session, reset the timer again by
pressing the .
i. The Fahrenheit and Centigrade display can be switched by pressing and holding
the TEMPERATURE side buttons and at the same time and then pressing
the .
j. The Bluetooth function is built into the Control Panel. For the Bluetooth function,
you first will need to pair your device with the sauna room. Open your device’s Settings
Menu and then locate and open Bluetooth. You will find “BT-AUDIO” or “BT-SAUNA”.
Now you can pair your device. Once pairing is successful, your device will be
connected. You will control the volume and choose the music on your device.
k. The MP3 Jack will allow you to connect your musical device using the AUX wire. Plug
one end of the AUX wire into your musical device and the other end into the MP3 Jack
at the ceiling. Do not leave the AUX wire connected at the ceiling when not using this
function as it may cause static interference at the speakers. You will control the volume
and choose the music on your device. When you disconnect the MP3 wire, the sound
system will automatically return back to the Bluetooth mode.
Please Note: On average, it takes our model saunas approximately:
*20 minutes to reach into 100 degrees Fahrenheit/38 degrees Celsius (with a
Starting temperature above 70 degrees Fahrenheit/21 degrees Celsius)
*25-30 mins to reach about 115-120 degrees Fahrenheit/46-49 degrees Celsius
(depending on sauna model)
*35-40 minutes to reach about 125-130 degrees Fahrenheit/52-54 degrees Celsius
(depending on sauna model)
*45-60 minutes to reach up to approximately 135 degrees Fahrenheit/57 degrees
Celsius (depending on sauna model)
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Please keep in mind that you can either preheat the sauna to the set temperature
before entering or sit inside the sauna as the temperature rises. In addition, you will
increase the time it takes for the sauna to reach the set temperature if you enter the
sauna room before it has reached the set temperature. Also, the most commonly
used temperature setting is between 118 degrees Fahrenheit / 48 degrees
Celsius and 122 degrees Fahrenheit / 50 degrees Celsius. The way the sauna room
works is when you set the Control Panel to say 120 degrees F / 49 degrees C, the
heat emitters will turn off when that set temperature is reached. And even though
the sauna does allow the user to set the Control Panel to the maximum temperature,
this is specifically for those users who do not want the heaters to ever turn off as the
sauna room will never achieve up to the maximum set temperature. After 3 hours of
continuous use, the sauna needs to be shut down for one hour.
Use 2 towels during your sauna session. Fold the first towel several times and place
it on the bench. As you sit on this towel, it will absorb a majority of your perspiration
while adding comfort as you sit on the bench. Use the second towel to either
constantly wipe the perspiration from your body to perspire faster and also to avoid
having too much perspiration dripping onto the floor. Never place any towels over
the floor heater. If your legs become cold, you can use a third towel to drape over
your legs to trap the heat.
CAUTION: Exit sauna immediately if you feel dizzy,
sleepy, or any discomfort.
1. If you take a hot/warm shower or bath before using your sauna, you may perspire
more and experience more comfort.
2. Drink water prior to, during, and after your sauna session to replenish body fluids.
3. To regulate the set temperature inside the sauna to your comfort level, use the
movable roof vent or leave the door slightly open. The roof vent is installed on the
sauna and used based on personal preference.
4. Use 2 towels during your sauna session. Fold the first towel several times and place
it on the bench. As you sit on this towel, it will absorb a majority of your perspiration
while adding comfort as you sit on the bench. Use the second towel to either
constantly wipe the perspiration from your body to perspire faster and also to avoid
having too much perspiration dripping onto the floor. Never place any towels over
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the floor heater. If your legs become cold, you can use a third towel to drape over
your legs to trap the heat.
5. This is a non-commercial sauna. For every three hours ON, the sauna must be
turned OFF for one hour to cool down.
6. At the first sign of a cold or flu, increasing your sauna sessions may be beneficial in
boosting your immune system and decreasing the reproductive rate of the virus.
7. To help relieve sore and tense muscles, massage the affected areas during your
sauna session.
8. To treat your ankles and feet more effectively, you can elevate them and move them
close to one of the heat emitters to achieve a deep heating effect.
9. To utilize the sauna’s heat therapy effect, put oil and treatment into your hair and
wrap it with a towel. After your sauna session is over, rinse your hair thoroughly.
10. The peaceful and relaxed state rendered by a sauna session may help you to sleep
easier and deeper.
11. To conserve energy consumption, please unplug your sauna when not in use –
especially if you do not plan on using the sauna for an extended period of time.
12. After the sauna session is over, do not jump into the shower or bath immediately.
Because your body was heated up during the sauna session, it will continue to
perspire even after the heat emitters are off. Sit in the sauna with the door slightly
opened and let your body cool down. Once your body has cooled down and you feel
comfortable, you can exit the sauna. After about fifteen minutes and when your body
has completely cooled down, you can take a shower or bath to clean your body.
13. To avoid a hazard, do clean the sauna floor of all perspiration and debris after each
sauna session.
1. Read and follow all instructions carefully before using the sauna.
2. When assembling and using the electrical equipment, safety precautions should
always be followed.
3. To reduce the risk of injury, do not allow children to use the sauna unless they are
closely supervised at all times by an adult. Children should not use the sauna unless
prescribed or advised by their medical doctor.
4. Do not use the sauna immediately following strenuous exercises. Wait at least 30
minutes to allow the body to cool down completely.
5. Pregnant or possibly pregnant women should contact their medical physician prior
to using the sauna. Excessive temperatures have a high potential for causing fetal
harm during pregnancy.
6. Hyperthermia Danger: The normal body temperature can’t rise above 103°F (39°C).
Symptoms of excessive hyperthermia include dizziness, lethargy, drowsiness, and/or
fainting. The effects of excessive hyperthermia may include, but are not limited to
failure to perceive heat, physical inability to exit the sauna, unawareness of
impending hazards, unconsciousness, and/or fetal harm in pregnant women.
Hyperthermia could make your body’s core temperature rise. Setting the desired
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temperature to an excessively high temperature is not recommended.
7. The use of alcohol, drugs, or medications (prescribed or non-prescribed) prior to or
during the sauna session may lead to unconsciousness and/or other harmful physical
injuries.
8. Persons suffering from obesity or with a medical history of heart disease, low or high
blood pressure, circulatory system problems, diabetes, or other medical conditions
should consult with a medical physician prior to using the sauna.
9. Persons using medications should consult with a medical physician before using the
sauna. Some medications may induce drowsiness while other may affect the heart
rate, blood pressure, and/or blood circulation.
10. Use care when exercising before and after sauna use.
11. Never sleep inside the sauna.
12. Do not use any type of cleaning agents on the interior of the sauna. Only wipe down
the sauna room with water and a damp cloth. Never use any chemical based
cleaners.
13. Do not stack or store any objects on top of or inside the sauna.
14. If the power supply cord becomes damaged, it must be replaced immediately by the
manufacturer or its agent. If you find the power cord is too hot (normally it will
become warm) or that the electrical equipment may be experiencing technical
problems, please contact the manufacturer or its agent immediately to avoid
hazardous situations.
15. Make sure that the electrical outlet is in good working order. A common problem with
electrical outlets is loose wiring on the connection points of the terminals of the
outlet. A loose wire will also make for a bad connection and cause an unusual
amount of heat buildup. Loose connections can also cause sparking in the junction
box that can result in arcing. You'll likely see burn marks around the terminals if this
occurs. If this happens, do not use the sauna and have the outlet replaced by a
certified electrician. If the power cord is damaged, please contact Customer Support.
16. Do not use the sauna during an electrical storm to avoid risk of shock or injury.
17. Do not continuously switch the power ON and OFF excessively as it will compromise
the life of the electrical components.
18. Your hands must be dry and free of moisture before plugging and unplugging cords
and wiring harnesses from the power supply and circuit boards. Never operate the
sauna with wet hands or wet feet to avoid the risk of electrical shock or injury. Never
touch the metal prongs of the plug.
19. Do not attempt to make any repairs yourself unless authorized by the manufacturer
or its agent. If a problem occurs with the sauna, please contact the manufacturer or
its agent immediately to avoid safety risks. Unauthorized repair attempts will void
the manufacturer’s warranty.
20. Please make sure the outlet power supply meets the specifications required.
Failure to meet the requirements may cause safety risks.
21. Some sauna models are equipped with reading and/or roof lamps. Because the lamp
temperature will become very hot once powered ON, do not attempt to touch the
lamp to avoid being burned. Do not attempt to touch it for at least 20 minutes or until
it cools down completely if a need to touch it arises.
22. Do not pour water or any other liquids onto the infrared heat emitters. Do not bump,
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hit, or break the heating elements as it may cause an electrical short and pose a
safety risk.
23. Do not make any modifications to the sauna, the sauna structure, or the sauna
components.
24. Prior to each sauna session, the sauna room is to be inspected for correct operation.
If for any reason your sauna does not seem to be operating properly, discontinue use
and contact Customer Service.
1. Do not install the sauna near water, near a bathtub (if water will splash on the
sauna), near a shower (if water will splash on the sauna), in a wet basement, or
near a swimming pool (if water will splash on the sauna).
2. Do not use liquid cleaners or aerosol cleaners on the sauna. Unplug the sauna from
the wall outlet before cleaning. Use plain water and a soft damp cloth for cleaning.
3. The power supply cord should be routed so that it is not walked on or pinched by
any object that may be placed against it.
4. When replacement parts are required, be sure they meet the specified requirements
of the manufacturer. Unauthorized substitutes may result in a fire, electrical shock,
or other hazardous situations. After any repairs, please ask the service technician to
perform a safety check to determine that the sauna is in good working order.
5. Do not use any wall receptacle adapter, surge protector, or extension cord between
the sauna cord and wall outlet.
1 indicator light for power The connector is not connected Check the connector or replace a
supply not working properly new one
No power supply input Check your circuit breaker to
confirm power at the wall outlet
Indicator light is broken replace the circuit panel
2 Indicator light for The heating indicator light is Replace the relevant control
function is not working broken panel
The circuit board or components Replace the circuit board
are broken
The temperature sensor is broken check the connection of the
temperature sensor
3 Infrared Heater not The heater is broken Replace heater panel
heating up
The wire junction or the heater’s Check that the connections are
wire is not connected sung and tight
The temperature sensor is broken check the connection of the
temperature sensor
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The circuit board or the relay is replace the circuit board
not working
4 Odor from the sauna Power supply problem Power supply may need to be
replaced
5 Light bulb is not Light bulb is burned out Remove burned out light bulb
working and replace it
Light bulb wiring is loosen Check connection and/or replace
the lamp assembly
Problems with electrical control Replace the relevant control
panel panel
6 Sauna is not powering Power cord is unplug Plug the power cord into wall
up outlet
Outlet has no power Check your circuit breaker to
confirm power at the wall outlet
GFCI protected outlet/circuit Replace the outlet/circuit breaker
breaker is not recommended with non-GFCI ones
7 The temperature The connector of temperature Disconnect and reconnect the
display shows "EP" sensor is loose, not connected, or connector of temperature sensor
sensor is damaged or change to a new temperature
sensor
8 The temperature The temperature inside the sauna Turn off the unit, and contact the
display shows "H" room is too high manufacturer
9 Speaker does not work The speaker is broken Replace with a new one of the
same specifications
The speaker wire is loose Disconnect and reconnect the
speaker connections
The power indicator light for radio Turn on the switch to start work
is off
10 Radio Player doesn’t Power connector is loose or Disconnect and reconnect the
work damage connection
DC power supply has no power to Check DC power supply wiring or
the radio player replace the power supply
Radio player is defective Replace the CD-player
Radio player protection fuses is Replace the fuses
burnt out
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Do not use liquid cleaners or aerosol cleansers inside the sauna. Unplug the sauna from
the wall outlet before cleaning. Use plain water and a soft cloth for cleaning. Clean floor
and floor heater regularly to keep free of debris. Do not use benzene, alcohol, or strong
cleaning chemicals in or on the sauna. NOTE: Any chemical that can damage wood
or be absorbed into the wood will damage the sauna. To avoid a hazard, do clean the
sauna floor of all perspiration and debris after each sauna session.
1. Avoid exposure to rain, snow or other strong weather elements.
2. Do not store in damp environments.
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5 Year Limited Warranty: Golden Designs, Inc. under its brand names warranties the
wood, structure, heating elements, and electronics against defects in material and
workmanship for a period of 1 to 5 years from the original date of purchase. This sauna is
for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any
damage due to exposure to outdoor elements such as rain, snow, sun, wind or
extreme temperatures will not be covered by this warranty. Any damages as a result
of modifications made to the sauna or its components will void this warranty.
Extent of Warranty: This limited warranty applies to products manufactured or distributed
by Golden Designs, Inc. under its brand names, delivered in the contiguous United States
or Canada and extends to the original purchaser at the original site of installation only. This
warranty becomes valid at time of purchase and terminates either by specified time frame
listed above, owner transfer, or relocation. Your sales receipt showing the date of
purchase of the product is your proof of purchase. Warranty is not transferable.
All Golden Designs, Inc. products are manufactured with the highest quality appliances and
are warranted to be free from defects in material and workmanship at the time of delivery.
The appliance warranty is extended through the manufacturer for the product including, but
not limited to: stereos, CD players, etc. All exchanged parts and products replaced under
this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc.
reserves the right to change manufactures of any part to cover any existing warranty. Any
parts determined to be defective must be returned to Golden Designs, Inc. to obtain
warranty service. You must prepay any shipping charges, export taxes, custom duties and
taxes, or any other charges associated with the transportation of the parts. In addition, you
are responsible for insuring any parts shipped or returned. You must present Golden
Designs, Inc. with proof of purchase documents (including the date of purchase). Any
evidence of alteration, erasing or forgery of proof of purchase documents will be cause to
VOID this limited warranty. Products on which the serial number has been defaced or
removed is not eligible for warranty service. This warranty covers parts, but does not cover
labor.
This warranty does not apply if the unit has been subject to full commercial use, negligence,
alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized
personnel, inappropriate installations, or any case beyond the control of Golden Designs,
Inc. invalidating this warranty including but are not limited to:
▪ Use of lacquer or paints
▪ Sauna and other Golden Designs, Inc. products accessories placed on non-
approved surfaces
▪ Outdoor applications
▪ Normal wear and tear or weathering
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▪ Use of product not in accordance with instructions
▪ Worn out receptacle
Surface cracks are not considered defects in material or workmanship, as they are
normal characteristics of all woods. This includes minor cracks due to wood
expansion and contraction. Note: Since the wood used in construction has been kiln
dried, a certain amount of expansion and contraction occurs in the wood in a sauna
environment.
Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs,
Inc. products or other secondary or incidental or consequential costs, expense or damages
- which may include the removal of permanent deck or other custom fixtures or the
necessity for crane removal - arising directly or indirectly out of the use or inability to use
the product. Any implied warranty shall have duration equal of the applicable warranty
stated above. Under no circumstances shall Golden Designs, Inc. or any of its
representatives be held liable for injury to any person or damage to any property, however
arising. Specifications are subject to change without notice or obligation.
This limited warranty gives you specific legal rights. You may have other rights, which may
vary from state to state.
For customer service, contact your authorized dealer. If you need additional information or
assistance, please email Golden Designs, Inc. at [email protected] or call (909)
212-5555.
*Limited Lifetime Warranty of Sauna Products is 5 years for residential use and 1 year for
commercial use on heating elements and electronics from the date of purchase. The wood
structure has a 1 year limited warranty.
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Congratulations on your purchase of an Infrared Sauna from Golden Designs, Inc. Please
take the time to register your warranty using the QR Code:
If you do not have the QR Code Reader, you can also register at:
https://app.goldendesigninc.com/public/RegisteredProduct
Please include a copy of your sales receipt or packing slip when registering. The
serial number (S/N) is located on the sauna’s front panel, rear panel, or on the
carton.
The warranty must be registered within 60 days of the purchase date.
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