2 and 3 Person Infrared Saunas
Carefully and thoroughly read this Owner’s Manual before using/operating the
sauna. We recommend keeping this Owner’s Manual for regular review and future
reference. Follow your local codes and ordinances.
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Thank you for choosing our Infrared sauna product!
Schematics 8
Highlights 19
Operating the Sauna 27
Maintenance 36
Warranty 37
WARNING: Visually inspect all heaters before assembly to make sure they are
not damaged. Any excessive vibrations during transport could cause damage to
the heating elements. DO NOT START the sauna if damage is detected! Contact
your dealer or manufacturer for troubleshooting and replacement parts.
Packing List (main panels)
1pc Front Panel 1pc Rear Panel 1pc Left Side Panel
1pc Right Side Panel 1pc Roof Panel 1pc Roof Cover
1pc Bench 1pc Bench Heat Emitter Panel 1pc Floor Panel
NOTE: Your model sauna has been completely assembled and tested prior to
packaging. The rear wall panel is intentionally warped as part of the overall
design. Two adults will be needed to assemble the sauna room.
CAUTION: Exit Sauna Immediately If You Feel Dizzy, Sleepy, Or
Any Discomfort.
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Infrared is the band of light we perceive as heat. We cannot see this band of light with the
naked eye, but we can feel this type of light in the form of heat. Our sun produces most of
its energy output in the infrared segment of the spectrum. Infrared rays heat your body
without having to heat the air in-between. This process is called conversion.
The infrared is divided into 3 segments by wavelengths measured in microns: Near
Infrared – 0.76-1.5 microns; Middle Infrared – 1.5-5.6 microns; and Far Infrared – 5.6-1000
microns. Among these segments, Far Infrared penetrates organic substances such as the
human body two to three inches so that the warming effect is very uniform.
Because infrared rays are part of sunlight, they are not only safe but also highly beneficial
to our bodies on a cellular level. Health professionals have used infrared heat lamps for
decades to treat muscle and joint problems. In hospital baby care units, incubators are
often equipped with infrared heating systems to keep newborn babies warm.
WHAT IS AN ELECTROMAGNETIC FIELD (also known as EMF)?
An Electromagnetic Field is a physical field produced by electrically charged objects. It is
one of the fundamental forces of nature. The field can be viewed as the combination of
an electric field and a magnetic field. The electric field is produced by stationary charges
and the magnetic field by moving charges referred to as currents. The magnetic field is
measured in milligauss (mG). Our sauna products have been developed to have low EMF.
Our Low EMF carbon heater panels range between an average of 5mG-10mG at about
two inches from the heater panel, our Ultra Low EMF carbon heater panels range between
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3mG-5mG, and our Near Zero EMF carbon heater panels range at less than 3mG (NIR
heaters range at about 5mG-7mG at the same approximate 2 inches)
After many years and numerous studies on EMF exposure, no government body including
the Occupational Safety and Health Administration (OSHA) have established permissible
exposure limits (PEL). Currently, there is no consensus on the potential health hazard from
any exposure to EMF. The mainstream scientific evidence suggests that low-power, low-
frequency, electromagnetic radiation associated with household currents like that of the
infrared sauna does not constitute a short- or long-term health hazard.
The infrared rays emitted by your sauna are reported to offer a wide range of possible
therapeutic benefits based on research completed over the last 40 years from all around
the world. These benefits are presented for reference purposes only and no implication of
infrared saunas creating a cure for or treating any disease is implied nor should it be
inferred. If you have a medical/health condition, are taking prescription drugs, or have
acute joint injuries, please consult with your medical physician before using the sauna.
Persons with surgical implants (metal pins/rods, artificial joints, silicone, or other types of
surgical implants) typically do not experience any adverse effects, but should also consult
their medical physician or surgeon before using the sauna room.
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Infrared Saunas differ from traditional saunas in that they use infrared radiant energy to
directly penetrate into the body's tissue to produce perspiration. Traditional saunas use
steam to heat the air inside the sauna, which then heats your body until you begin to
perspire. In order for this to be effective, temperatures would need to reach in the
upwards of 190 degrees Fahrenheit. Infrared saunas only need a temperature of up to 120
degrees Fahrenheit to obtain the same effect. This lower temperature makes the
environment more tolerable and allows you to breathe easier.
Because infrared rays penetrate the body through conversion, there is a deep heating
effect in both the muscle tissues and internal organs without putting too much burden on
the heart.
Our body reacts to the increased heating through the natural cooling process of perspiring.
Through the perspiration process, acid and waste residue like toxins, sodium, alcohol,
nicotine, cholesterol, and the potentially carcinogenic heavy metals are removed from the
cells (especially zinc, lead, nickel, cadmium, etc.). The pores of our skin open and
discharge waste products shedding any old skin cells leaving the skin glowing and clean,
with improved tone, elasticity, texture, and color.
*Pain relief from Rheumatoid Arthritis *Relaxes muscle spasms *Reduces cellulite
*Increases blood circulation *Clears, rashes, acne *Enhances skin tone
*Cardiovascular conditioning *Reduces stress & fatigue *Removes toxins
Since infrared saunas do not require hot rocks, water, or steam to operate, they require
very little maintenance. You can simply wipe it down with water – use a damp, soft, and
clean cloth. Do not use any chemical-based cleaning agents as they can be absorbed
into the wood and be released into your sauna during use.
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VISUAL GUIDE ONLY. ALL SAUNA MODELS MAY NOT BE SHOWN.
CHANGE. BACKRESTS NOT INCLUDED.
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VISUAL GUIDE ONLY. ALL SAUNA MODELS MAY NOT BE SHOWN.
CHANGE. BACKRESTS NOT INCLUDED.
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CHANGE. BACKRESTS NOT INCLUDED.
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CHANGE. BACKRESTS NOT INCLUDED.
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CHANGE.
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MX-M206-01 FS (SJ-8223) – Schematic Layout (cont’d)
CHANGE.
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CHANGE.
12
MX-M306-01 FS (SJ-8323) – Schematic Layout (cont’d)
CHANGE.
13
14
MX-M206-01 FS (SJ-8223) – DIMENSIONAL DIAGRAM (cont’d)
CHANGE.
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16
MX-M306-01 FS (SJ-8323) – DIMENSIONAL DIAGRAM (cont’d)
CHANGE.
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A. High quality craftsmanship
D. Infrared carbon heat emitter panels
F. Power supply and sub power supply:
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Please note that your sauna has been completely assembled and tested at the
factory prior to packaging. Please further note that the rear wall panel is intentional
warped as part of the overall design. Two adults will be needed to assemble the
sauna room.
A. You will need a philips screwdriver, ladder, and two adults to assemble.
B. Do not plug any other appliances into the power supply of the sauna room other
than the designated sauna connections/plugs.
C. Assemble the sauna room on a completely level surface.
D. Do not spray or get water on the exterior/interior walls of the sauna room. If the
floor is damp, install a floor separator to keep the sauna high & dry.
E. Do not store flammable objects or chemical substances near the sauna.
1. Structure of Infrared Sauna. See pages 6-9.
2. Make sure all parts are present before installing the unit. See packing list below.
A. Front Panel B. Floor Panel C. Back Panel D. Left Side Panel
E. Right Side Panel F. Bench G. Bench Heater Panel H. Roof Panel
I. Roof Dust Cover J. Floor Heater K. Handle
3. 2-person sauna models are packed into two cartons and 3-person sauna models are
packed into three cartons. For example: C/NO: A = A OF AB and C/NO: C = C OF ABC.
4. Place the Floor Panel on a smooth/flat surface and make sure which side is the front and
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which side is the back. The front of the floor will have a slant. The back does not have
a slant. See FIG-2
Front and Sides have a slant
5. Place the Back Panel up and onto the Floor Panel. One adult will need to hold the Back
Panel while the other adult continues to the next step. See FIG-3
6. Align the Left Side Panel with the Back Panel. Be sure to make sure the Left Side Panel
fits flush into the Back Panel. See FIG-4 and FIG-5
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7. Latch the Left Side Panel with the Back Panel. The buckle has a guide tab that must be
placed in the guide slot for alignment. When the Back Panel and the Side Panel are
attached together on the Floor Panel, make sure all the buckles are latched tight. See
8. Align the Right Side Panel with the Back Panel. Be sure to make sure the Right Panel
fits flush into the Back Panel and latch together. See FIG-6
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9. Latch the Right Side Panel with the Back Panel. The buckle has a guide tab that must
be placed in the guide slot for alignment. When the Back Panel and the Side Panel are
attached together on the Floor Panel, make sure all the buckles are latched tight. See
10. Place the Floor Heater on the Floor Panel making sure that the Floor Heater will be in
front of the Bench Heater Panel. Please note there is a pre-cut small hole under the
Bench Heater Panel which is provided for the Floor Heater cord to pass through. This
cord will connect the Floor Heater to the plug outlet on the Left Side Panel. See FIG-7
and FIG-8
11. The Bench Heater Assembly will need to be installed at an angle and brought forward.
See FIG-9. Connect the Bench Heater Panel cord with the outlet on the Back Panel and
then place the Bench on top of the Bench Heater Panel and slide it into place. Make
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sure the cords are connected snug and tight. You can use the provided screws to secure
the bench in place. You may need to remove the protection grid on the rear wall panels
to screw down the bench. Proceed to screw the Floor Heater down with the provided
screws at least 3 inches in front of the Bench Heater Panel.
12. Place the Front Panel up and onto the Floor Panel and align it with both the Left and
Right Side Panels. Next, latch the Front Panel with the Left and Right Side Panels
respectively. Note: Be cautious with the glass door to avoid breakage. See FIG-10
13. The buckle has a guide tab that must be placed in the guide slot for alignment. When the
Front Panel and the Side Panels are attached together on the Floor Panel, make sure all
the buckles are latched tight. See FIG-4 and FIG-5
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14. Place cords/wires of Front Panel, Back Panel, and Side Panels into the sauna room area
to avoid damaging the cords/wires during the roof installation. Open the door, lift the Roof
Panel up and over the sauna room and gently lower it into place resting it on the wall
panels. Make sure that all cords/wires are slipped through the corresponding holes in
the Roof Panel. Screwing the Roof Panel down is optional. See FIG-11 and FIG-12
FIG-12 Connecting cord connectors
FIG-11 Slip cords/wires through corresponding holes
15. Connect the control panel connectors. See FIG-13
FIG-13 Connecting control panel connectors
16. Make sure all steps are completed correctly. Plug in the power cord to your wall outlet.
Turn on the sauna at the control panel to confirm that the control panel is responding.
If the control panel responds accordingly, then proceed in putting the Roof Dust Cover
onto the Roof Panel. Please note that installing the Roof Dust Cover is optional. By
not installing it, the power supply cools down faster, possibly extending the life of the
power supply. You can pull the power cord through the corresponding hole in the Roof
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17. Attach the door handle and screw into place. See FIG-15
Assembly Completed.
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NOTE: Please check and confirm that the connections to the POWER SUPPLY,
HEAT EMITTERS, and TEMPERATURE SENSOR are connected properly. The
power supply voltage and frequency must match the requested voltage and
frequency of the sauna (120VAC 15AMP Dedicated Circuit or 120VAC 20AMP
Dedicated Circuit). This is a residential /semi-commercial appliance. For every (3)
hours ON, the unit must have (1) hour OFF.
Since many materials absorb the infrared rays, minimal clothing is recommended
for maximum effect. The infrared sauna emitters are designed to heat you and not
necessarily the air inside the sauna. It is not a hot box like a traditional sauna. The
temperature gauge is a guide for your safety. It is recommended that you drink
water before, during, and after sauna use to prevent dehydration since body fluids
will be lost through perspiration. It is not recommended to shower after use since
the pores in your skin will be open and could possibly absorb anything in the water.
A. Standby Status: While the system is in Standby Status, press and
hold any area on the control panel display screen for
approximately (5) seconds. This will activate the display screen to
come out of Standby Status and the lights will come ON. You will see
“Hello” on the display and you can now enter the main control interface
mode within (3) seconds. You must always physically turn the Control
Panel OFF after each use. When you press the “Power Off”, the system
will enter the shutdown mode. Proceed to press the “OK” button and
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the complete sauna will turn OFF.
B. Start Sauna: Press the “ “ button and the system will enter the
heating mode. Press the “ “ to Start/Stop the sauna’s heating. If the
icon is red, then the heating is stopped. If the icon is green, then the heating
is activated.
C. Temperature Setting: To set/adjust the temperature, press the “ “ or
“ “. You can also drag the horizontal bar “ “ up/down to set/adjust the
temperature setting as well. The range is between 86ºF/30ºC - 150ºF/65ºC. The
average used temperature range is between 118ºF/48ºC – 122ºF/50ºC. The
average sauna session is approximately 20 – 30 minutes. It is recommended
that you pre-heat the sauna room to the desired temperature before entering.
Note: If the ambient temperature is below 68ºF/20ºC, the sauna will take longer
to pre-heat. It is not recommended to use the sauna in an environment with an
ambient temperature below 60ºF/16ºC.
D. Time Setting: To set/adjust the time, press the “ “ or “ “. You can also drag
the horizontal bar “ “ up/down to set/adjust the time setting as well. The
range is between 5 minutes – 90 minutes. As a safety feature, the control panel
will turn OFF if the screen is not touched within 105 minutes.
E. You can press the “ “ to return back to the main interface mode.
F. Light: To enter the Light mode, press the “ “.
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Either the Red Light Therapy or the Interior Lights can be ON at any given time. They
cannot be operated simultaneously.
1. Press the “ “ button to turn ON/OFF the Exterior Lights (DC12V).
2. Press the “ “ button to turn ON/OFF the Red Light Therapy (DC12V).
3. Press the “ “ button in order to turn ON/OFF the Interior Lights (DC12V).
You can press any of the colored icons when the interior light is in the ON
mode.
4. Press the “ “ button and the color light will go through a sequence of colors.
G. Music: Press the “ “ button to enter the music interface mode. Press
the “ “ to enter the radio function. You can use the “ “ or
“ “ to scroll through the radio stations. Please note that you may only be able
to receive limited radio stations. Press the “ “ button in
order to use the AUX mode. Press the “ “ button in order to use the
Bluetooth mode. In addition, you can drag the vertical bar from side-to-side to
adjust the volume (“ “).
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H. You can press the “ “ to return back to the main interface mode.
I. Drink water prior to, during, and after your sauna session to replenish body fluids.
J. After 3 hours of continuous use, the sauna needs to be shut down for one hour.
K. To avoid burns, do not touch the heating element.
Please Note: On average, it takes our model saunas approximately:
*20 minutes to reach into 100 degrees Fahrenheit/38 degrees Celsius (with a
starting temperature above 70 degrees Fahrenheit/21 degrees Celsius)
*25-30 mins to reach about 115-120 degrees Fahrenheit/46-49 degrees Celsius
(depending on sauna model)
*35-40 minutes to reach about 125-130 degrees Fahrenheit/52-54 degrees
Celsius (depending on sauna model)
*45-60 minutes to reach up to approximately 135 degrees Fahrenheit/57
degrees Celsius (depending on sauna model)
Please keep in mind that you can either preheat the sauna to the set temperature
before entering or sit inside the sauna as the temperature rises. In addition, you will
increase the time it takes for the sauna to reach the set temperature if you enter the
sauna room before it has reached the set temperature. Also, the most commonly
used temperature setting is between 118 degrees Fahrenheit / 48 degrees
Celsius and 122 degrees Fahrenheit / 50 degrees Celsius. The way the sauna room
works is when you set the Control Panel to say 120 degrees F / 49 degrees C, the
heat emitters will turn off when that set temperature is reached. And even though
the sauna does allow the user to set the Control Panel to the maximum temperature,
this is specifically for those users who do not want the heaters to ever turn off as
the sauna room will never achieve up to the maximum set temperature. After 3
hours of continuous use, the sauna needs to be shut down for one hour.
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Use 2 towels during your sauna session. Fold the first towel several times and
place it on the bench. As you sit on this towel, it will absorb a majority of your
perspiration while adding comfort as you sit on the bench. Use the second towel to
either constantly wipe the perspiration from your body to perspire faster and also to
avoid having too much perspiration dripping onto the floor. Never place any towels
over the floor heater. If your legs become cold, you can use a third towel to drape
over your legs to trap the heat.
CAUTION: Average used temperature range is between
120 degrees F – 130 degrees F. Exit sauna immediately
if you feel dizzy, sleepy, or any discomfort.
The information provided in this Owner’s Manual if for informational purposes only
and may not be construed as medical advice or instruction. The information is not
recommended for any particular treatment and in all cases, it is recommended that
you consult with your medical physician before using. This product does not
constitute or imply any medical endorsement.
1. If you take a hot/warm shower or bath before using your sauna, you may perspire
more and experience more comfort.
2. Drink water prior to, during, and after your sauna session to replenish body fluids.
3. To regulate the set temperature inside the sauna to your comfort level, use the
movable roof vent or leave the door slightly open. The roof vent is installed on the
sauna and used based on personal preference.
4. Use 2 towels during your sauna session. Fold the first towel several times and place
it on the bench. As you sit on this towel, it will absorb a majority of your perspiration
while adding comfort as you sit on the bench. Use the second towel to either
constantly wipe the perspiration from your body to perspire faster and also to avoid
having too much perspiration dripping onto the floor. Never place any towels over
the floor heater. If your legs become cold, you can use a third towel to drape over
your legs to trap the heat. Do not allow sweat puddles to develop onto the floor
panel.
5. This is a non-commercial sauna. For every three hours ON, the sauna must be
turned OFF for one hour to cool down.
6. At the first sign of a cold or flu, increasing your sauna sessions may be beneficial in
boosting your immune system and decreasing the reproductive rate of the virus.
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7. To help relieve sore and tense muscles, massage the affected areas during your
sauna session.
8. To treat your ankles and feet more effectively, you can elevate them and move them
close to one of the heat emitters to achieve a deep heating effect.
9. To utilize the sauna’s heat therapy effect, put oil and treatment into your hair and
wrap it with a towel. After your sauna session is over, rinse your hair thoroughly.
10. The peaceful and relaxed state rendered by a sauna session may help you to sleep
easier and deeper.
11. To conserve energy consumption, please unplug your sauna when not in use –
especially if you do not plan on using the sauna for an extended period of time.
12. After the sauna session is over, do not jump into the shower or bath immediately.
Because your body was heated up during the sauna session, it will continue to
perspire even after the heat emitters are off. Sit in the sauna with the door slightly
opened and let your body cool down. Once your body has cooled down and you feel
comfortable, you can exit the sauna. After about fifteen minutes and when your
body has completely cooled down, you can take a shower or bath to clean your
body.
1. Read and follow all instructions carefully before using the sauna.
2. When assembling and using the electrical equipment, safety precautions should
always be followed.
3. To reduce the risk of injury, do not allow children to use the sauna unless they
are closely supervised at all times by an adult. Children should not use the sauna
unless prescribed or advised by their medical doctor.
4. Do not use the sauna immediately following strenuous exercises. Wait at least 30
minutes to allow the body to cool down completely.
5. Pregnant or possibly pregnant women should contact their medical physician prior
to using the sauna. Excessive temperatures have a high potential for causing fetal
harm during pregnancy.
6. Hyperthermia Danger: The normal body temperature can’t rise above 103°F
(39°C). Symptoms of excessive hyperthermia include dizziness, lethargy,
drowsiness, and/or fainting. The effects of excessive hyperthermia may include, but
are not limited to failure to perceive heat, physical inability to exit the sauna,
unawareness of impending hazards, unconsciousness, and/or fetal harm in
pregnant women. Hyperthermia could make your body’s core temperature rise.
Setting the desired temperature to an excessively high temperature is not
recommended.
7. The use of alcohol, drugs, or medications (prescribed or non-prescribed) prior to or
during the sauna session may lead to unconsciousness and/or other harmful
physical injuries.
8. Persons suffering from obesity or with a medical history of heart disease, low or
high blood pressure, circulatory system problems, diabetes, or other medical
conditions should consult with a medical physician prior to using the sauna.
9. Persons using medications should consult with a medical physician before using the
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sauna. Some medications may induce drowsiness while other may affect the heart
rate, blood pressure, and/or blood circulation.
10. Use care when exercising before and after sauna use.
11. Never sleep inside the sauna
12. Do not use any type of cleaning agents on the interior of the sauna. Only wipe down
the sauna room with water and a damp cloth. Never use any chemical based
cleaners.
13. Do not stack or store any objects on top of or inside the sauna.
14. If the power supply cord becomes damaged, it must be replaced immediately by the
manufacturer or its agent. If you find the power cord is too hot (normally it will
become warm) or that the electrical equipment may be experiencing technical
problems, please contact the manufacturer or its agent immediately to avoid
hazardous situations.
15. Make sure that the electrical outlet is in good working order. A common problem
with electrical outlets is loose wiring on the connection points of the terminals of the
outlet. A loose wire will also make for a bad connection and cause an unusual
amount of heat buildup. Loose connections can also cause sparking in the junction
box that can result in arcing. You'll likely see burn marks around the terminals if this
occurs. If this happens, do not use the sauna and have the outlet replaced by a
certified electrician. If the power cord is damaged, please contact Customer
Support.
16. Do not use the sauna during an electrical storm to avoid risk of shock or injury.
17. Do not continuously switch the power ON and OFF excessively as it will
compromise the life of the electrical components.
18. Your hands must be dry and free of moisture before plugging and unplugging cords
and wiring harnesses from the power supply and circuit boards. Never operate the
sauna with wet hands or wet feet to avoid the risk of electrical shock or injury.
Never touch the metal prongs of the plug.
19. Do not attempt to make any repairs yourself unless authorized by the manufacturer
or its agent. If a problem occurs with the sauna, please contact the manufacturer or
its agent immediately to avoid safety risks. Unauthorized repair attempts will void
the manufacturer’s warranty.
20. Please make sure the outlet power supply meets the specifications required.
Failure to meet the requirements may cause safety risks.
21. Some sauna models are equipped with reading and/or roof lamps. Because the
lamp temperature will become very hot once powered ON, do not attempt to touch
the lamp to avoid being burned. Do not attempt to touch it for at least 20 minutes or
until it cools down completely if a need to touch it arises.
22. Do not pour water or any other liquids onto the infrared heat emitters. Do not bump,
hit, or break the heating elements as it may cause an electrical short and pose a
safety risk.
23. Do not make any modifications to the sauna, the sauna structure, or the sauna
components.
24. Prior to each sauna session, the sauna room is to be inspected for correct
operation. If for any reason your sauna does not seem to be operating properly,
discontinue use and contact Customer Service.
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1. Do not install the sauna near water, near a bathtub (if water will splash on the
sauna), near a shower (if water will splash on the sauna), in a wet basement, or
near a swimming pool (if water will splash on the sauna).
2. Do not use liquid cleaners or aerosol cleaners on the sauna. Unplug the sauna
from the wall outlet before cleaning. Use plain water and a soft damp cloth for
cleaning.
3. The power supply cord should be routed so that it is not walked on or pinched by
any object that may be placed against it.
4. When replacement parts are required, be sure they meet the specified
requirements of the manufacturer. Unauthorized substitutes may result in a fire,
electrical shock, or other hazardous situations. After any repairs, please ask the
service technician to perform a safety check to determine that the sauna is in good
working order.
5. Do not use any wall receptacle adapter, surge protector, or extension cord
between the sauna cord and wall outlet.
1. No Heat Coming From Some Of The Heat Emitters
Solution: Check to make sure all the heat emitter cords are properly connected
by disconnecting and reconnecting, including the cord to the heat emitter
underneath the bench (if applicable). Go to the roof, and also check that the
heat emitter cords are properly connected to the cords on the roof and that those
cords are properly plugged into the power supply.
Solution: If some of the heat emitters are working, then the ones which are
not working may have been damaged. Do not continue to operate. Contact
the manufacturer for
replacement parts.
Solution: If the heat emitters are not working but the control panel displays the
time and temperature, then the temperature sensor may not be plugged in
properly or it may be damaged. Turn the control panel off and then go to the roof
of the sauna and locate the red and black wires near the air vent towards the rear
of the sauna. After you have located the red and black wires labeled “TEMP
SENSOR”, disconnect them. Connect the spare temperature sensor. For testing
purposes, insert the “TEMP SENSOR” (you just connected) down the vent on the
roof so that it is now inside the sauna. Then go to the control panel and press the
power button. If the heat emitters now have heat, then the “TEMP SENSOR” was
the cause of the problem. You may have to wait about five minutes to
confirm if the heat emitters are generating heat. Remove the original
temperature sensor from its hole and replace it with the spare one.
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Solution: The control panel will turn on, but not off and the displayed numbers
flash. The issue may be a connection problem. Go up to the roof and locate
the “CTRL” wire harness you connected when the roof was installed onto the
sauna room. Disconnect the “CTRL” wire harness, check the pins to make
sure they are straight and not bent, and firmly reconnect the “CTRL” wire
harness. Attempt to turn the sauna on at the control panel and check to see if
the buttons are now responding. Contact the manufacturer for any additional
troubleshooting.
Solution: The control panel will not turn off, the power/work/or heat lights do
not come on, or the temperature and timer buttons do not work means the
control panel may have been damaged and will need to be replaced. Contact
the manufacturer for additional troubleshooting.
Solution: There could be one of a few problems causing this. First, check to see if
the cord from the power supply is plugged into the wall outlet. Also check your
main circuit breaker to confirm that it has not tripped. Check the power supply on
the roof of the sauna to make sure there are no signs of malfunctioning, such as a
high temperature, burning odor, or strange sounds. Also, check to make sure none
of the power cords are damaged. If the power supply is malfunctioning or power
cords are damaged, then unplug the sauna immediately and contact the
manufacturer.
Solution: If your sauna is plugged in and you have no power at the control
panel, then the power supply may need to be reset. Go to the roof of the sauna
and locate the power supply. Press the RESET button to reset the power supply.
The RESET button is on the same side of the power supply as all the heater cord
connections. Attempt to turn the sauna on at the control panel. Contact
the manufacturer for any additional troubleshooting.
Solution: There could be damage to the temperature sensor. If your sauna
arrived with a spare temperature sensor, turn the control panel off and go to the
roof of the sauna and locate the red and black wire near the air vent towards the
rear of the sauna. After you have located the red and black wires labeled “TEMP
SENSOR”, disconnect them. Connect the spare temperature sensor. For testing
purposes, insert the “TEMP SENSOR” (you just connected) down the vent on the
roof so that it is now inside the sauna. Then go to the control panel and press the
power button. If the heat emitters now heat, then the temperature sensor was the
cause of the problem. You may have to wait about five minutes to confirm if the
heat emitters are generating heat. Remove the original temperature
sensor from its hole and replace it with the spare one.
Solution: Check the wiring harnesses coming from the power supply located on
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the roof of the sauna. Make sure the wiring harness labeled “CTRL” is connected
to the power supply at one end and connected to another wiring harness labeled
“CTRL” at the other end. If this wiring harness is not properly connected, then the
sauna will show signs of having no power.
Do not use liquid cleaners or aerosol cleansers inside the sauna. Unplug the sauna from
the wall outlet before cleaning. Use plain water and a soft cloth for cleaning. Clean floor
and floor heater regularly to keep free of debris. Do not use benzene, alcohol, or strong
cleaning chemicals in or on the sauna. NOTE: Any chemical that can damage wood
or be absorbed into the wood will damage the sauna.
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5 Year Limited Warranty*: Golden Designs, Inc. under the Maxxus brand name
warranties the wood, structure, heating elements, and electronics against defects in
material and workmanship for a period of 1 to 5 years from the original date of purchase.
This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this
warranty. Any damage due to exposure to outdoor elements such as rain, snow,
sun, wind or extreme temperatures will not be covered by this warranty. Any
damages as a result of modifications made to the sauna or its components will void
this warranty.
Extent of Warranty: This limited warranty applies to products manufactured or distributed
by Golden Designs, Inc. under the Maxxus brand name, delivered in the continental United
States or Canada and extends to the original purchaser at the original site of installation
only. This warranty becomes valid at time of purchase and terminates either by specified
time frame listed above, owner transfer, or relocation. Your sales receipt showing the
date of purchase of the product is your proof of purchase. Warranty is not
transferable.
All Golden Designs, Inc. products are manufactured with the highest quality appliances
and are warranted to be free from defects in material and workmanship at the time of
delivery. The appliance warranty is extended through the manufacturer for the product
including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and
products replaced under this warranty will become the property of Golden Designs, Inc.
Golden Designs, Inc. reserves the right to change manufactures of any part to cover any
existing warranty. Any parts determined to be defective must be returned to Golden
Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export
taxes, custom duties and taxes, or any other charges associated with the transportation of
the parts. In addition you are responsible for insuring any parts shipped or returned. You
must present Golden Designs, Inc. with proof of purchase documents (including the date of
purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents
will be cause to VOID this limited warranty. Products on which the serial number has been
defaced or removed is not eligible for warranty service. This warranty covers parts, but
does not cover labor.
This warranty does not apply if the unit has been subject to negligence, alteration,
modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel,
inappropriate installations, or any case beyond the control of Golden Designs, Inc.
invalidating this warranty including but are not limited to:
▪ Use of lacquer or paints
▪ Sauna and other Golden Designs, Inc. products accessories placed on non-
approved surfaces
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▪ Outdoor applications
▪ Normal wear and tear or weathering
▪ Use of product not in accordance with instructions
▪ Worn out receptacle
Surface cracks are not considered defects in material or workmanship, as they are
normal characteristics of all woods. This includes minor cracks due to wood
expansion and contraction. Note: Since the wood used in construction has been kiln
dried, a certain amount of expansion and contraction occurs in the wood in a sauna
environment.
Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs,
Inc. products or other secondary or incidental or consequential costs, expense or damages
- which may include the removal of permanent deck or other custom fixtures or the
necessity for crane removal - arising directly or indirectly out of the use or inability to use
the product. Any implied warranty shall have duration equal of the applicable warranty
stated above. Under no circumstances shall Golden Designs, Inc. or any of its
representatives be held liable for injury to any person or damage to any property, however
arising. Specifications are subject to change without notice or obligation.
This limited warranty gives you specific legal rights. You may have other rights, which may
vary from state to state.
For customer service, contact your authorized dealer. If you need additional information or
assistance, please email Golden Designs, Inc. at [email protected] or call (909)
212-5555.
*Limited Lifetime Warranty of Sauna Products is 5 years for residential use and 1 year for
commercial use on heating elements and electronics from the date of purchase. The wood
structure has a 1 year limited warranty.
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Congratulations on your purchase of an Infrared Sauna from Golden Designs, Inc.
Please take the time to register your warranty using the QR Code:
If you do not have the QR Code Reader, you can also register at:
https://app.goldendesigninc.com/public/RegisteredProduct
Please include a copy of your sales receipt or packing slip when registering. The
serial number (S/N) is located on the sauna’s front panel, rear panel, or on the
carton.
The warranty must be registered within 60 days of the purchase date.
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