THE COLDTURE SYSTEM USER MANUAL
V1.0
| Section | Page |
|---|---|
| WARNINGS | 01 |
| CONTROL PANEL | 02 |
| PARTS REFERENCES | 03 |
| SETUP INSTRUCTIONS | 05 |
| WIFI / APP SETUP | 08 |
| TAKEDOWN INSTRUCTIONS | 11 |
| WATER MAINTENANCE | 13 |
| RECOMMENDED ROUTINE MAINTENANCE | 14 |
| TROUBLESHOOTING | 15 |
| OTHER TROUBLESHOOTING | 16 |
| LIMITED WARRANT | 17 |
WARNING FAILURE TO READ AND COMPLY: To ensure you are medically fit prior to using your Coldture Tub, it is important you understand the relevant risks, seriousness of risk and potential consequences of using the tub, either with cold or hot water. Or with an incomplete or no supply hoose as already trained personnel in this Coldture Tub are persons who control can add by staying afloat.
water. The Coldture Tub should never be used when impaired under any substance, which could affect your ability to remain awake conscious and operating with a clear mind. With cold water, there is the risk of hypothermia and anyone using the tub should monitor extreme caution and sensible judgment as with the Coldture Tub before the onset of any mild non-endurance from someone who doesn't become colder, movements and circulation in your body may slow down.
The use of the Coldture Tub with hot water can result in nausea, dizziness and light-headedness. Caution and sensible judgment must be used to prevent any such side effects. Always leave the tub before you are experiencing any such symptoms. The same symptoms may by using the Coldture Tub you can be solely responsible for all hygiene, sanitation and cleanliness in the Coldture Tub is only to be used for the explicit purpose of being a recreational cold or hot tub and for no other purposes. The best way to avoid any of the risks of using the Coldture Tub is to remain aware of how you are feeling and err on the side of caution.
DROWNING
ELECTRICAL
HEALTH
ADVISORY
WARNING This product can expose you to chemicals including lead, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov
| Control | Description |
|---|---|
| 1. POWER BUTTON | Press for 2 seconds to turn the Chiller On or Off. |
| 2. TEMPERATURE DISPLAY MODE SWITCHING | Click to toggle the Celsius and Fahrenheit control to show temperature unit on display. |
| 3. SETTING BUTTON | Press for 1 second to change temperature setting. |
| 4. WIFI ACTIVATION BUTTON | Long press 5s to enter WIFI reset and connect WiFi. |
| 5. UP ARROW | Press to increase temperature after pressing Setting Button. |
| 6. DOWN ARROW | Press to decrease set temperature after pressing Setting Button. |
| 7. (5 + 6) - CHILD LOCK | Press both for 5 seconds to engage Child Lock. |
| 8. TUB TEMPERATURE | Shows temperature of water coming from the Tub. |
| 9. CHILD LOCK INFORMATION | Shows when the child lock is on is lock or no. |
| 10. SET TEMPERATURE | Shows the desired temperature setting for the Tub. |
| 11. WATER FLOW INDICATOR | Shows the water flow of Chiller in liters per minute. |
| 12. COOL INDICATOR | Shows if Chiller is actively cooling ("Cool"). |
| 13. HEAT INDICATOR | Shows if Chiller is actively heating ("Heat"). |
| 14. DEFROST INDICATOR | Displays whether the Chiller is defrosting ("Defrost"). |
| 15. WIFI INDICATOR | Shows when hotspot mode is connected. Blinking for setup mode/blank for disconnected. |
| 16. BLUETOOTH INDICATOR | The icon is displayed when the app is not bound, but not when the app is successfully bound. |
CHILLER HOSES
The flexible hoses are used to flow water from the Coldture Tub to the Chiller. How to Bring The o-rings in the hose connections. There are vital for water tight and air tight connections with other Coldture units.
CHILLER INLET (RED)
The connection on the chiller, which incoming water enters through. This is marked with a red ring.
CHILLER OUTLET (GREEN)
The connection on the chiller, which outgoing water leaves through. This is marked with a green ring.
CONTROL PANEL
The visual readout including Tub Temperature, Set Point and The Control Buttons (detailed in Control Panel Section).
DOUBLE ACTION AIR PUMP
This is used to inflate and deflate the Coldture Tub.
EXTERNAL WATER STRAINER
The assembly of parts that is used to prevent any debris from entering the Chiller. It connects to the Chiller Inlet (red).
INFLATION VALVE
The port used to inflate the Coldture Tub with the Double Action Air Pump. Includes the Inflation Valve Cap, and Inflation Valve Pin.
• Inflation Valve Pin
The spring loaded component of the Inflation Valve that is exposed when the Inflation Valve Cap is removed.
CHILLER
The main unit which chills/heat, circulates, and filters the water.
PROTECTIVE CAPS
The protective caps that thread on the Chiller Inlet and Outlet ports.
CHILLER
The main unit which chills/heat, circulates, and filters the water.
TUB
The inflatable Tub.
TUB COVER
Tub cover with 4 buckles.
• Upper Water Filter Housing
The water filter housing connection point (upper white part) on the rear of the chiller.
• Filters
The water filter is used to filter debris from the water running through the chiller. This is placed into the Lower Water Filter Housing.
VALVE FITTINGS
The connection valves that connects the Tub fittings to the 90 degree elbow on the chiller hoses running from the Chiller. One end of the Tub valve fitting screws into the female inlet and outlet built into the Tub.
• Ball Valve 3/4 - 1/2
• Built in 90 degree elbow on hoses.
WATER FILTER HOUSING
The assembly which houses the Water Filter. Includes the Upper Water Filter Housing and Lower Water Filter Housing.
• Filter Housing O-ring
The filter housing o-ring is located in the Upper Water Filter Housing and is used to create an airtight connection between the Lower and Upper Water Filter Housings.
• Filter Housing Wrench
The wrench designed to be used when the Lower Water Filter Housing is too tight to loosen by hand. Do not use the wrench to tighten the filter
Housing when setting up or changing the filter.
• Lower Water Filter Housing
The filter housing which holds the water filter and connects to the back of the chiller (lower clear part).
SETUP:
Detailed setup video can be found here:
https://youtu.be/xxxx/xxx/xxx
STEP 1) UNBOX YOUR COLDTURE CHILLER AND TUB
Remove the Chiller and Tub from their shipping cartons. We recommend keeping the Chiller box for future transportation needs. Select a flat, clean and smooth surface. A water source and 120v power source should be accessible. If outdoors, we recommend setting the tub up in a sheltered area for longevity of your product. If using a Coleman Premium Max Dual Spigot you will be plus ground when you unfold for the enhanced protection.
STEP 2) INSTALL THE VALVE FITTINGS
Add one of the large round washers over the 3/4 side ball valve. Attach the Valve Fittings to the Tub. "outlet out" (red), and "inlet in" (green). Remove by rotating in clockwise and hand tight. Do not tighten with tools.
STEP 3) INFLATE THE TUB
Inflate the Tub with the Double Action Air Pump. Ensuring the hose is connected to the "inflate" side of the pump. Open the Inflation Valve on the Tub by rotating counterclockwise. The Inflation hose connects to the Inflation Valve and pump by rotating the hose by a quarter turn clockwise. When inflating the Tub, check to ensure that the Inflation Valve Pin is in the depressed (out) position or the air will be released after the hose is detached. Inflate until the gauge reads 1-1 Psi. Do not over inflate as product damage will occur. Replace the Inflation Valve cap with a clockwise turn.
STEP 4) INSTALL THE EXTERNAL WATER STRAINER
Remove the Protective Cap of the red "Inlet" fitting on the Chiller by rotating counterclockwise. Install the Water Strainer into the red "Inlet" by turning clockwise.
SETUP:
Detailed setup video can be found here:
https://youtu.be/xxxx/xxx/xxx
STEP 5) CONNECT THE CHILLER TO THE TUB
First check that there is a Hose O-Ring inside each of the four Hose - Connection Fittings. If not, place an o-ring from the spare parts bag. Connect the 90 degree hose stub to the Tub (in green "Water In", fitting on the Tub should connect to the red "Inlet" on the Chiller, and hand tight. Do not use the filter wrench to tighten the water filter housing when setting up or changing the filter.
• If you encounter resistance, back out. Over-tightening may cause leaking or damage.
STEP 6) FILL THE TUB
Check that the Chiller Drain Cap and hoses are in place. Remove the Lower Water Filter Housing, insert a filter and fill with water. Ensure the Filter Housing O-Ring is in place in the Upper Water Filter Housing. Install the Lower Water Filter Housing by turning right (if facing the back of the Chiller and hand tight. Do not use the filter wrench to tighten the water filter housing when setting up or changing the filter. Switching may cause water to overflow from the Tub for some reason, though you may fill to your preference.
STEP 7) OPEN VALVES
Once the Tub has been filled, confirm the Tub Valve Fittings are in the open (parallel) position. Ensure this step has been completed to prevent damage to Chiller!
STEP 8) POWER ON THE CHILLER
Plug the Chiller into a standard 120V grounded power supply with 15 amp minimum circuit and test the GFCI functionality. To perform the test first ensure the Power Switch has turned the Chiller on up to the "on" position and then press the orange "T" Test button above the Power Switch. The Power Switch should flip to the down "off" position. Now flip the Power Switch back up to the "on" position if this test does not cause the Power Switch to turn off, do not proceed, and contact support for assistance. Place the Power Plug in an elevated position off the ground and away from water. Do not handle with wet hands. You may now turn on the Chiller by pressing the "Power On" button. The Control Panel will light up. Wait several seconds for the system to boot and the display will show current water temperature in "62°F" while pumping. Once this has been completed, the cool will change to the current water temperature and the Chiller will begin cooling or heating. If the "FL" (?flow error) appears, of if this takes longer than 2-3 minutes, check that the Valves are open, and that the hose connections and filter housing are connected properly, and then repeat this step.
SETUP: Detailed setup video can be found here: https://youtu.be/vtdwf-2aOeU
STEP 9) CHOOSE YOUR TEMPERATURE
To change the set temperature, press and hold the '+' key for 1 second until the set temperature flashes. Use the up or down arrows to set your desired temperature. Press the '-' key once more to lock the setting and stop the set temperature flashing. Your Tub will reach minimum or maximum temperature in about 3 hours depending on ambient temperature and set temperature.
STEP 10) STARTUP WATER SANITATION - SOLD SEPARATELY
Prior to use, the water should be treated with the startup Sanitiser dose. The startup dose is below and should be used immediately after it is placed in the Tub.
A. Add 4 grams (1x Bottle Cap) of Oxidizer into water.
B. Wait 5 minutes.
C. Add 4 grams (1x Bottle Cap) of Sanitiser into water.
D. Wait 15 minutes before use.
Please refer to Maintenance Instructions for weekly water maintenance protocol.
STEP 11) COVER YOUR TUB
Finally, put the Cover on if the Tub will not be immediately used, and secure the four Buckles.
ENJOY YOUR NEW COLDTURE TUB
Please watch the Water Maintenance Instructional video for the weekly protocol you need to follow to ensure the water stays clean and clear. Enjoy!
SETUP Download and install the Tuya Smart application by scanning the QR code.
Apple:
Android:
STEP 1)
Ensure the device you are using is connected to the wifi network that you wish to connect the Chiller to. Granting wifi and bluetooth permissions to devices.
STEP 2)
Click the Add Device icon below to automatically search for devices, and the searched devices will be displayed in the device list.
STEP 3)
Select the wifi network your device is using and enter the correct account password (it will be obtained automatically by default), and click Next.
STEP 4)
After the installation of device addition is completed, click the 'Finish' button to automatically jump to the page of added devices.
STEP 5)
Click the icon of the device you want to control to enter the device control page.
STEP 6)
Open the control page.
Functionality disassembly:
No.1 Temperature display switching
No.2 Temperature settings
No.3 Current temperature display
No.4 Current Traffic Display
No.5 Runtime Traffic Display
No.6 Elapsed time
No.7 Timed task
No.8 Power switch
No.9 Estimated time to reach the set temperature
TAKEDOWN Detailed takedown video can be found here: https://youtu.be/mqjlBaLmA
STEP 1) TURN THE CHILLER OFF Turn the Chiller off by toggling the Power Switch on the back of the Chiller to the down "Off" position.
STEP 2) CLOSE THE VALVES Turn the Tub Valve Fittings to the closed (perpendicular) position (see image).
STEP 3) DRAIN THE TUB There are three methods that can be used to drain the Tub: A. Disconnect the red "Water In" hose from the Chiller. Direct the hose to the Desired area for drainage and open the valve. Water will flow out of the hose until it reaches the Lower Water Fitting. The remaining water can drain through the lowest point of the Tub. B. Disconnect both hoses from the Tub. The red "Inlet" hose from the Chiller should be placed inside the tub. The green "Outlet" hose from the Chiller should be directed to the desired location for drainage and the Chiller can be turned back on. The Chiller will pump water out. The Tub can be tipped at the water level gets low to remove the last bit of water. Be sure to turn off the Chiller. C. Purchase a submersible sump pump. Connect your garden hose to the pump and drop the pump into the water. When you plug the pump in, water will begin draining. Please visit our help center or reach out for assistance in finding the right pump.
STEP 4) DISCONNECT THE HOSES Once the Tub is drained, the hoses can be disconnected from the Tub and Chiller by rotating the Hose Connection Fittings counterclockwise, and the Chiller can be unplugged.
STEP 5) DRY THE TUB The Tub should now be dried inside and out (including bottom) with a towel to prevent mildew. This is also a good time to clean the Tub with mild soap and water.
TAKEDOWN Detailed takedown video can be found here: https://youtu.be/mqjlBaLmA
STEP 6) DEFLATE THE TUB Remove the Inflation Valve Cap. Press the Inflation Valve Pin to allow the air to be released. The air release will be aggressive to start. The Smartfill Remove the remaining air by attaching the Inflation Hose to the "Deflate" side of the Double Action Hand Pump. When deflating the Tub, check to ensure that the Inflation Valve Pin is in the depressed (out) position by gently pulling on it. The pin should offer minimal resistance. When deflation is complete, replace the Inflation Valve Cap. The Tub Valve Fittings should be removed.
STEP 8) PACK THE TUB Place the Tub, Cover, Hoses, and Double Action Air Pump into the backpack. This is best done by starting with the Tub, then the Tub Cover, then Double Action Air Pump, and finally the Hoses.
STEP 7) FOLD THE TUB The Tub can now be folded for storage. First Fold the Coldture branded wall of the Tub inward. The back wall of the Tub can now be folded over the branded side of the Tub so that the tub is flat. Fold the right side of the Tub inward. Do not the same, with the fold being just outside the water fittings and repeat on the left side. fold the tub folded Tub with the Hose end with the other place the Storage Strap under the Tub. Fasten to Storage Strap and tighten.
STEP 9) DRAIN THE CHILLER Unscrew and empty the Lower Water Filter Housing. Then, unscrew the External Water Strainer. The unit can be tipped slightly to the side to remove water inside the Chiller. Once drained, replace the Chiller Drain Cap and Lower Water Filter Housing. Finally, replace the protective Chiller Fitting Caps on the Inlet/Outlet connections.
TAKEDOWN COMPLETE You are now ready to take your adventure on the road!
INITIAL SETUP: • Add 6 grams (1/2 bottle cap) of Oxidizer into water • Wait 15 minutes • Add 6 grams (1/2 bottle cap) of Sanitizer into water • Wait 15 minutes before every Solo Tub
WEEKLY MAINTENANCE SUMMARY: There's 3 simple steps for weekly maintenance that take about 15 minutes to ensure that your Tub is running properly and the water is clean and clear. The first step is checking the water chemistry, then the External Water Strainer, then the Water Filter.
STEP 1) CHECK THE CHEMISTRY • Start by adding 6 grams of Oxidizer for low volume (0 to 7 plunges per week) or 12 grams (1 full cap) for high volume (7+ plunges per week). • Wait 15 minutes. • Test if the reading is to a depth of 6" for 2 seconds. Remove and shake once to remove excess water. Wait 10 seconds and compare to color chart on back of bottle. If Sanitizer shows below the "OK" range, add 2 grams of Chlorine. Wait 15 minutes and test again. Repeat test and add more Sanitizer if necessary. • If Alkalinity, pH, or Calcium are outside of desired range, balancers can be purchased through our website. Of these, pH is most important to have in the right range.
STEP 2) CHECK EXTERNAL WATER STRAINER • Turn off Chiller, and close Tub Valves by turning handle perpendicular to the valve body. • Remove the bottom red "Inlet" Chiller Hose from the Chiller. Remove Water Strainer Cover by twisting counterclockwise and check Inner Water Strainer for debris; remove any foreign materials present Use bottle pad or rough sponge if necessary. Check the Strainer O-ring at the base of the threads is present and free from damage before reinstalling Water Strainer Cover.
STEP 3) CHECK WATER FILTER • For optimal filter performance, replace on a monthly basis. To access the Water Filter, turn the Lower Water Filter Housing to the left if facing the back of the Chiller. When changing the filter, empty water from Lower Water Filter Housing fully and refill up to the top with fresh water. • Ensure the Filter Housing O-ring is in the Upper Water Filter Housing white part is present and free from damage before reinstalling filter housing. • Be sure to open the Tub Valves before turning the Chiller back on, or damage will occur!
To ensure the longevity of your Coldture Tub, it is recommended to perform maintenance on your Chiller and Tub on a regular basis. This maintenance protocol will help ensure that the Chiller functions as expected and that the water quality of the Tub is kept clean. The Steps below should be performed every three months.
TUB 1. Disconnect the Tub from the Chiller. 2. Drain all water from the Tub and Chiller Hoses. 3. Using mild soap and water, wash down the inside and outside of the Tub using a washcloth or soft sponge. Place the Chiller Hoses in a bucket of soapy water and run water through them. 4. Rinse Tub and Chiller Hoses off with clean water. 5. Allow the Tub and Chiller Hoses that dry completely in direct sunlight. 6. Any mold or scuffs on the Tub can be removed by lightly scrubbing with ________a moistened Magic Eraser. Do not scrub aggressively or it may damage the material. Do not use on any logos or printed areas. 7. If there is a strong chemical odor coming from the Tub, rinse the Tub with a solution of 1 part white vinegar to 3 parts water. 8. Check the area where the Tub was located for any signs of mildew buildup and clean if necessary. If large amounts of mildew buildup are noticed, the Tub may need to be placed on a material that can breathe to allow water to evaporate. 9. Refill with water and perform Initial Sanitizer protocol to sanitize the new water.
CHILLER Descaling: 1. Disconnect the Chiller Hoses from the Tub. Ensure Tub Valve Fittings are in the closed (perpendicular) position if the Tub still contains water. 2. Turn the Chiller on and place both Chiller Hoses in a gallon bucket or similar container. Fill with distilled white vinegar (cleaning vinegar) and water at a 1:4 ratio. 3. Turn on the Chiller and run the heating mode at 35°C / 95°F. Allow the Chiller to circulate water for 30 minutes. 4. Turn off the Chiller and empty the bucket of water. Refill with clean water. Place Chiller Hoses back in the bucket and run the Chiller for another 30 minutes. The descaling process is now complete.
HOUSING MAINTENANCE 1. With a soft cloth, wipedown the exterior of the Chiller with mild soap and water. 2. Wipe what soap residue with damp cloth. 3. With Chiller Off, inspect fan and remove any debris that may be on or around the fan shroud.
STEP 1) WATER CIRCULATION TROUBLESHOOTING
The code cL-r or cL-s is shown on the display at startup and when Chiller is priming with water. This screen is normal when establishing water circulation. cL-r is still up to 2-3 minutes, especially if the Chiller and/or Chiller Hose were recently drained of water.
If after 3 minutes the machine has still not established water circulation, please check each of the following. The Chiller can be looked at between each step:
A. Ensure that the Tub Fitting/Valves are in the open (upright) position and hoses are connected without leaks.
B. Check that the Water Filter and Inner Water Strainer are clean and clear of debris. You can find instructions to replace and clean these parts on our [email protected]
C. Check that the Tub Fittings/Valves are aligned correctly to properly replace the Water Filter even if it looks clean or internal is not block the filter but may not show
Obstruction.
D. Check the Hose O-Rings on each end of the Hose Connection Fittings. They should be fully seated at the bottom of the threaded fitting and when.
E. When the connection should only be tightened until a little resistance is felt and hand no longer struggles at connection point. Do not use tools to
Tighten.
D. Remove the Lower Water Filter Housing and ensure that the Filter Housing.
E. Ring in the Upper Water Filter Housing (white part) is present and not damaged. If you have a purple fitted Lower Water Filter Housing, check that the lower O-ring is present as well. When reinstalling the Lower Water Filter Housing, fill with water to the top and tighten only until a little resistance is felt (about 1/4 turn). When full, this ensures that air bubbles are expelled and it creates a good seal.
F. Ensure the Strainer O-Ring on the External Water Strainer is present and not damaged. Replace if necessary to prevent water from entering the Lower Water Filter Strainer Cover should be hand tightened until it stops.
If the steps above do not resolve the issue, please move on to the next step.
STEP 2) WATER CIRCULATION TROUBLESHOOTING (CONTINUED)
Check Valve (Outlet Port)
There is a Check Valve inside the outlet port on the Chiller. This can become stuck in the closed position and prevent water from flowing through the unit. If you notice that the Chiller is trying to prime but no bubbles are coming out from the hot water or fitting, this is a possible resolution. You will first close the Valves by rotating to the Closed position (90°). With the priming still off, turn the Chiller, you should now see that the water drains out of the hot water (outlet) pipe. If it is stuck coherent, use a small screwdriver and press in gently. If it was indeed stuck, you will feel a give and a slight click that indicates the Check Valve has returned to position. Reinstall the Chiller Hose, opening Tub valves, and try Chiller again.
CHECK OUTLET Port to ensure it is not stuck in closed position
STEP 3) AIR TRAPPED IN UNIT
If you have recently taken a Chiller Hose off of the Chiller or Tub (for example, to clean the Inner Water Strainer), it is possible that air got stuck can be created within the Chiller. We will want to release this air lock in the system by loosening the Lower Water Filter Housing. Loosen the housing until it is completely off, let up with water to the top, and reinstall the stop above do not resolve the problem, please contact: [email protected] so that we can further assist you!
Check to ensure power is in place Disconnect and reconnect Chiller Hose ensuring snug hand tight connection. Replace Hose if long with new one.
• TUB DEFLATES IMMEDIATELY AFTER INFLATING
When inflating, ensure that the inflation Valve Pin is in the depressed (open) position prior to hooking up the inflation hose. If recurrent, tub inflation Valve may be damaged and require replacement.
• TUB DEFLATES OVER TIME
Temperature change may cause air pressure in Tub to change slightly, reinflate accordingly. If deflation continues regularly, use the air valve wrench, and tighten the valve assembly. If deflation continues, or air valve may be damaged, this should be fixed by using soapy water to locate the leak, and then the included repair kit (replacement parts should be pressed down firmly to make the fix).
• CHILLER WILL NOT TURN ON
Ensure that is plugged into an active power source and ensure the Power Switch on the back of the Chiller is flipped to the "I" (ON) position. If the unit is already plugged into an electrical outlet, make sure that the Power Switch (also Flip to the down "OFF" position. Now flip the Power Switch back up to the "on" position. If this test doesn't get the Chiller switch and at least 30 minutes if possible).
• WATER IS DRIPPING FROM CHILLER
During humid conditions, condensation may develop inside the Chiller in certain high humidity conditions. A small amount of water drainage from the Chiller is normal in this circumstance. Check Hose Connections are secure and fully tray tight and there O-Rings in place. Check Water Filter Housing connection and that it is tight and has the Filter Housing O-Ring in place. Check Drain Plug Cap is in place and tight.
• WHEN TEMPERATURE SET POINT IS INCREASED, CHILLER DOES NOT STOP RUNNING
If changing from a low set point to a higher one, or vice versa, the Chiller will switch from Cooling mode to Heating mode to reach the new set point. The Chiller will also cool and heat to a temperature just beyond the set point to ensure the Chiller does not cycle on and off excessively, and will restart automatically when the water temperature gets outside of the set range by a.
• WATER HAS BECOME CLOUDY
Check filter element and replace if necessary. Add 6Oz (Shot of Ovidian) of water to break down organics and maintain a resistance of recirculation provide of simple water in the tub.
• TUB IS DIFFICULT TO GET INTO BACK
It is important that the Tub be fully deflated before folding. This is done by deflating using the Dondon Action Pump as well as gently pressing out any remaining air from Tub before Tub is folded correctly per fold back instructions.
• CANNOT CONNECT CHILLER TO WIFI
Ensure that the WiFi network you are trying to access is 2.4ghz. This product only works with a 2.4ghz wireless. network. Some networks can be configured to provide both frequencies. If they are dual-band, Ensure WiFi password is correct by linking with another device. Ensure Chiller is in range of WiFi signal. Ensure device with App does have an active internet connection.
| NO. | ERROR CODE | CLARIFICATION | BASIS OF DETERMINATION | RESUMPTION |
|---|---|---|---|---|
| Error on the Tub | ||||
| E1 | Water flow too low | How to install the 1A (nm) flow switch | Reopen | |
| E2 | Water temperature is too high | Actual water temperature is too hot | Reopen | |
| E3 | Airtime/ice | Vacuum opens or atmospheric for less water flow switch does not close | After it is connected to the outlet, restart the running or servicing | |
| E4 | Faulty water temperature | Open/Short Circuit | Reboot after resolving | |
| 5 | E5 | Malfunctioning flow meter | Flow rate exceeds the maximum value | Reboot after resolving |
| E6 | Flow switch malfunction | Large pump on with flow, flow switch does not close | Reboot after resolving |
Coldture warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year from the original ship date. Coldture agrees, at its sole discretion, during the warranty period, to repair any defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange with-out charge (cost of shipping and handling will be covered by Coldture so long as the warranty claim is deemed legitimate, as outlined in this paragraph above). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase, and Coldture retains the right to dismiss a warranty claim if foul play is suspected. For clarity, this warranty does not include: Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use; any condition resulting from incorrect or inadequate maintenance or care; any condition resulting from modifications, damage resulting from misuse, abuse, negligence or accidents; discoloration due to buyer's improper, normal wear and tear; damages incurred during transportation, or failure to comply with all instructions and warnings.